Frequently Asked Questions

We've compiled a list of the most commonly asked questions about our program below. If you have a question that isn't answered here, get in touch and we'd be happy to help.

How can I enroll?

To enroll today you can contact us by submitting a ticket on the "Contact" tab and enter in your information, or email us at t, or you can call us at (210) 934 -2511.

How do I register for a cohort?

To register for a cohort, you must first enroll into our program with one of our Advocates. Give us a call at (210) 934 -2511.

How do I get paid?

You will receive a weekly stipend of $187.84. The stipend is to pay you for your participation and all the tasks completed from the week prior, meaning you will receive payment every Friday for all the hard work you did the week before.

When do I get paid?

You can select if you want to get paid through a direct deposit into your bank account or pick up a weekly check at the BCFS San Antonio Transition Center. If you don’t have a bank account, but want a direct deposit, then we can help you set up an account!

What happens if I can't attend every day of workshops?

If you miss a couple of days, we can schedule a time for make ups with our facilitators. If you miss more than 2 days, then you will have to drop the course.

Can I come back if I didn't complete a workshop?

If you did not complete your workshops and you want to come back, you may have to restart the workshop(s). This will depend on when you stopped attending classes.

Can I get a ride to the workshops?

Yes! We offer free transportation to our workshops! You will have the option of getting a VIA bus voucher or UBER rides. Let us know which options you prefer.

How does random assignment work?

Random assignment means that you will be placed into one of two groups at random. This process is used in studies to increase the validity of results. For us, you will be placed into connectED or on a 6-month waitlist at random when you enroll. No one knows what group you will be placed in.

What are you doing with my survey responses?

Your survey responses will be collected but all identifying data (name, DOB, address, phone number, etc.) will be erased. No one will know what your survey responses are.

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Have more questions? Let's schedule a time to discuss.